If, After 2 Business Days,
You Never Received Your Registration Packet...
(if you are Unlimited Submissions user and never printed your
online Certificate, please email us for a duplicate)
First, don't panic. We will NOT rip you off!
This is almost always the result of your email program filtering our messages and
We WILL provide you with a duplicate packet!
There are only 2 reasons you may not have gotten yours:
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1. |
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We needed more information (in which case we always send you email messages explaining exactly what we still need);
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2. |
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Your email program thought your packet was spam and either didn't deliver it or filtered it to your spam or trash folder. |
So always CHECK YOUR SPAM AND TRASH FOLDERS for our previous messages
— and ADD our EMAIL ADDRESSES (click here) to your Contacts or Safe List
[P.S. We are very good about sending out all registration packets within 2 business days from when your song files are received (in fact, if you find your songs in our online Song Libraries, it means we DID send out your packet(s)).]
If your Packet is not in your Trash or Spam folder, please fill out the form below as best you can (for your security), and we'll tell you the problem — or send you a duplicate packet, usually within the hour!
Then make sure your email program is set to permit mail from "songregistration.com" (and keep checking your spam/trash folders).
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